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Please use this section to log your repair.
After logging the repair a member of the Customer Services team will be in touch within 5 days to schedule your appointment.
If you feel your repair is urgent (immediate or serious risk to people or property), please call the contact centre on 0333 200 7304.
Please check the Your Repairs & Maintenance page on our website to check what repairs Platform are responsible for and what repairs you, as a tenant, are responsible for.
Emergency Repair
Call us on 0333 200 7304
For the emergency queue use:
Option 1, Option 3 then Option 1